Once a transfer is done, the Recipient will receive a secure code via SMS to perform the cardless withdrawal at any Maybank ATM Machines in Malaysia without requiring an ATM Card.
Follow Steps Below To Initiate a Cardless Withdrawal
Login to Maybank2u, click on Transfers and proceed to Cardless Withdrawal.
Please key in your recipient’s mobile number. Please ensure the phone number is correct or you will send the money to a wrong person. Write recipient’s name and amount of money.
The maximum amount is RM 300 per day. Only 2 transaction is allowed for the same recipient mobile number.
There is a charge fee of RM 1 for every Cardless Withdrawal transaction.
Please click Continue button to proceed.
Request a TAC number. Enter TAC and click confirm upon verifying the details.
Status of transaction will be displayed. The Recipient will be notified via SMS of transfer of funds together with a transaction.
You will receive an SMS with a withdrawal code that needs to be informed to the Recipient. So just send a Whatsap or sms the withdrawal code to the recipients.
How to withdraw cash at the ATM?
Your recipient will receive SMS regarding your transfer and transaction ID. Again, you need to send to the Recipient Withdrawal code by yourself. Its not auto send by Maybank.
The Recipient only have 24 hours to cash the money at any Maybank ATM.
First, go to any Maybank ATM. Make sure the Recipient have both code to cash out the money. Press any button on ATM machine menu or keypad. Select the language, then select Cardless Withdrawal from the main menu.
Next, please enter the 16 to 17 digit transaction ID received via SMS.
The transaction ID actually consists of the 6 digit transaction ID followed by the Recipient’s 10 to 11 digit mobile number.
The Recipient will need to enter the 6 digit withdrawal code provided by the Sender.
Example : 654321
After successful validation of the transaction ID and withdrawal code only, Money will be dispensed.
ATM slip will be produced with the transaction details.
Note: In case of problem during transaction, only sender can report to Maybank Customer Service for further investigation.