Maybank always comes with new innovations to enhance customer experience with online banking. Maybank has come up with an update for Maybank App Online that is Biometric Login.

Now you can choose from 3 biometric features to log in to your Maybank2u app. Biometric login offers three personalises security features that are unique to make online banking easier and faster for a user.

With Biometric Login, a user can choose Face ID, Voice ID as well as Quick Touch.

Activate Biometric Login today, and you can access all your accounts in mere seconds using your facial points, voice pattern and fingerprint.

How To Set Up Biometric Login

Face ID & Voice ID

Please use the latest Maybank App to get this n Biometric Login. You can check it on Google Play for new Maybank App here. 



Step 1: After you have installed the new Maybank2u App, you will get a reminder on Biometric Login like below. Also, you can check at Login Details on the App menu and click for Biometric Login

Biometric Login Quick Touch

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Step 2: Then select which biometric login that you want to enable, Just select  ‘Agree & Proceed’. If your phone has no thumbprint scanner, so just choose Voice ID and Face ID.

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Step 3: Next, enter your favourite phrase. Please enter more than one phrase. Because you will have to say it a few time so the Maybank2u app can record it. Enter your own phrase in two to three words for Voice ID and select ‘Continue’
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Step 4: Ok, then Select ‘I’m Ready’ to continue.

Step 5: Make sure you wear your glasses if you have, before Maybank2u app capture your face. Follow the on-screen instructions to capture your face and voice. Please repeat the phrase 3 times to complete the process.

Step 6: Once completed, select ‘Done’ to continue.

Step 7: Choose your default biometric login and you can log in with ease.

My experience with Face ID, no that smooth. It still takes some time to scan my face, Maybe my phone is quite old. But still, I can log in, You can change from Face ID to Voice ID, No problem,

This new biometric login just allows you to check your balance. If you want to transfer your Maybank money, you still have to enter your password.