My Streamyx Broadband Modem is not Working after Lightning

Nature - Lightning Last week, my Billion Modem (a broadband modem supplied by TM ) was damage due to lightning. Lets do some flashback..

Lightning History

That was the second time my modem was struck by lightning. The first incident happened early this year. My internet connection was down when I got back home  with my family from my sister’s in law house.My house was blacked-out and the main switch was turned off. So I tried to check my connection and configuration.After trying to reconfigure my Aztech Wireless Broadband Router, connect and reconnect to modem still did not solve the problem. I suspected that my modem was damaged even though the power and connection  LED was on. Finally, my intuition was right when my modem was not working when I tested at my office Streamyx Connection.

So I called TM Customer Service, as usual they will asked you to check your setup and network connection. After they were satisfied that my networking configuration was fine,they told me that they will ask their technician to fix the problem in 2 days. But after 2 days, the technician did not show up. I made another friendly call to TM asking what wrong with their technical support.

Immediately the next day, a guy from TM came to my house and brought a new modem. He tested Streamyx connection and made a direct connection with my modem by Ethernet cable, and confirmed that my modem was damaged by power imbalance where an unexpected increase in the current voltage, also known as surge. It usually cause by lightning.

The 2nd Strike

My problem internet  was solved after getting new modem. I thought the lightning can only damage your electronic device through power cable. So every time when I go to work, I will turn off the main switch.But I was wrong, when my house blacked-out again and my internet connection was down. Not Again, I said to myself. When I checked, there was no connection with modem using Ethernet cable. So my modem was damaged.

This time, I directly called TM and report about my modem. Again, TM always surprised me. The customer service told me, they cannot replace my modem anymore as the modem warranty is just for 1 year. WHATTT !!!. He told me to buy new one by myself. If you read my previous entry, Streamyx Bill Paid Online, I did mention that my Merdeka  Unlimited Package (Streamyx ) is for 2 years that end October next year.

Broadband Dilemma

What choices do I have ? I have to bought new modem to replace my Billion Streamyx Modem. Somehow I felt I was unfairly treated as a customer. Why do you offer a service that I have to oblige for 2 years but your product warranty is just for 1 year? On top of that, you gave me a cap Ayam brand modem that cannot withstand surge while my Aztech Wireless Broadband works perfectly fine.. I will tell you what is the main cause of my Modem being damage again and again.Poor Me

Pay Streamyx Broadband Internet Bill Online but still got Suspended

Last month I received a phone call from TM asking me to pay my overdue phone and Streamyx bill. If not they will suspend my Streamyx account the next day. So the next morning, I switched on my laptop and surfed to Maybank2u and paid the bill online as usual. Then in the evening, my wife called and she told me that the internet was down. I was surprised since I have already paid the bill nearly the full amount, so I called TM Customer Service.

Sorry We Did Not Receive Your Money

The guy told me, they did not receive my payment. I explained to him that I already paid through Maybank2u this morning. Then he asked me to give my payment reference number. He said that my account will be activated in 1 – 7 days. I said to him, 7 days are you kidding me. I cannot live without internet for 24 hours. Before I started to burst my disappointment, he immediately offered his help to activate my account in 24 hours. That sounded fair enough.

The next morning, still my Streamyx account was not activated. However, in the evening my wife called with joyful mood since Streamyx was already online.So next time, pay your overdue bills cash at TM center to avoid delay from the online activation. In other words pay your bill on time :).

Wireless Broadband

Actually, I wanted to change my Unlimited Merdeka Package RM 79 per month to a much cheaper package. Unfortunately my agreement with TM said that I have to use the Merdeka Package for 2 years which will end on next October 2009. Reason ? I wanted to subscribe to Wireless Broadband so that I would still have coverage even though when I go back to my hometown. I only use my Unlimited Streamyx at night after work or during weekend, which by the way, I would be out most of the time visiting my relatives or shopping.

I just want to be broadband efficient and not wasting my bandwidth :). It actually occurs to my mind to switch to Maxis /Celcom Wireless Broadband but maybe next year…

Top 10 SEO Mistakes That We Usually Make

Dog food at a supermarket in Brooklyn, New York.
Image via Wikipedia

These are the dumbest mistakes and I’ve did some of them myself. These are not in any particular order or something.

9) Optimizing your website for a word related to your website, like Dog if you sell dog food, or business if you sell something related to business.

4) Getting backlinks, doing on page optimization and then doing keyword research, instead starting with keyword research.

3) Linking to linkspages from your homepage instead of linking to a link directory. So like page one, page two, page three and so on. When you realize your visitors don’t like it and you have to restructure your website, there’s a big chance you loose all link partners.

2) Thinking Google is bad, or they don’t like you and so you try to submit your website to search engines using a software or service to get your website indexed. It does not work so you hire someone to get it indexed… and then continue “seo”, one big mistake. Discover the problem not try to find a quick fix.

5) Trying to get a high pagerank instead of trying to master seo. Master seo, get the right knowledge and then you get high rankings not just high pagerank. Makes more sense!

(more…)

100% Free Scripts, Hosting, Ebooks & More At DP Forum

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Hi to all my readers,

Today I want to share a great Forum that offers Tips on SEO, Making Money Online,Affiliate and Internet Tips. The forum not other than DP Forum. Plus you can get freebies like PHP scripts,EBook and hosting at freebies section under Buy Sell and Trade.

Free Hosting & EBook

There is one DP user that share huge list of e-book and software at http://www.ranzuken.com/free-stuff/ by ranzuken as Christmas gift.Aprt from that you still can enjoy free hosting at Really Free Website.They offer everyone 200 MB of storage and 25 GB of bandwidth, perfect for small websites, such as blogs and forums, but also for PTC sites, proxies and auction websites.

Make Money Opportunities

Usually some user will offer money just to do simple thing. Just now I received USD 1 through PayPal for tweeting for one of the user. Just vote his website through Twitter. Easy Money. DP Forum is also Adsense revenue sharing, you can put your Adsense Publisher ID and your Adsense ad will be displayed on the DP Forum.

If you really want to make some extra money online, do research in DP Forum and see what is out there for you to do to make some money. Try to find something you enjoy doing so you don’t get discouraged and give up. There are many opportunities for you to try. Good Luck Guys..

Add Twitter Gadget to your Gmail

Image via CrunchBase, source unknown

There is new Gmail gadget in town. Guess what you can embedded  Twitter inside your Gmail account. It will let you view your public timeline and auto refresh every 3 minutes.

You can also view replies, direct messages and post updates. Before you use Google Gadget, make sure you have enable custom gadgets in Gmail where you can find it under Labs page under  Setting.

After that, you just insert the URL via the news “Gadgets” link you’ll have under Settings – http://www.twittergadget.com/gadget_gmail.xml – then enter your Twitter ID and Password.

Since I will open my Gmail first when I’m online, I can post and reply my twitter message at the same time. Save my time and click. Because I have many thing to click and drop when I’m online ;).

twiter

TwitterGadget is a clean, robust, web 2.0 style client for Twitter.com, designed to eliminate the need to install third-party applications to monitor and submit status updates to Twitter via your iGoogle homepage.

TwitterGadget is completely AJAX based, meaning, at the user-specified refresh interval, only the status update content is refreshed in-line, on the gadget page. This means reduced bandwidth utilization between you and Twitter.com, while providing for a more user-friendly experience.

Technorati Tags: gmail, gmail gadget, twitter, email tools