I was about to transfer some donation to a personal Maybank account. After I key in my TAC number, I received: Unsuccessful – Account is not authorized. Reject Code: 
I was quite surprised. Because I am pretty sure that I still have sufficient balance. So I did some research on Maybank Facebook Page. I foundout that error code 0076 refers to account not authorized normally due to:
Account status (account dormant/ inactive and maximum transaction numbers in audit trail).
For fund transfer, either sender or/ and recipient account reached the maximum limit of account transaction number (audit trail).
Account status (account blocked due to loan/ credit card payment issue).
Amount payable is not matched with the outstanding/ due amount (for credit card/ loan payment).
So my guess is that maybe the account has too many transactions. Did you know that for Savings Accounts, the number of transactions that can be done is limited to 30 pages/bank book pages or 120 transactions within the 5th to 20th day of the month or the 21st to the 4th day of the following month.
This is because savings accounts are intended for savings or income/salary credits. If your account has a high account transaction frequency, your ‘audit trail’ of your account will be full and transactions are not possible.
How To Solve
To resolve this, please bring your ID, ATM card and bank book (if available) and visit the nearby Maybank branch counter for the branch to assist you in updating (clear audit trail) of your account.
If you intend to use an account for business purposes, Maybank will recommend that you apply for a current account opening that can accommodate an unlimited number of transactions.
You can request a M2U Premier account opening with a minimum deposit of RM500 only. Applications can be made online through Maybank2U. For more information, please refer to the following link:
http://goo.gl/z22Hu – Maybank2u.Premier
If you have Maybank2u access, you can apply by following the steps below:
> Login> Home> Apply Online> Maybank2u Premier
If you do not have Maybank2U access, you can apply by visiting Maybank2U’s website at www.maybank2u.com.my and follow the steps below:
Apply Online> Maybank Account> Maybank2u Premier
* Please note that this service operates from 8:30 am to 5:00 pm daily.
Nowadays with new online technology and security there are still some of my friend that go to Bank ATM to make payment and money transfer. They still feel insecure about online banking or have a lot of free time.
As for me, Maybank2u is my trusted online banking since living outside Malaysia. Every month I will make money transfer and payment from my Maybank saving account. Although before this I had a problem to receive TAC code.
This is because Maybank do not recognise overseas phone number to send TAC code. So I have to bought a prepaid U Mobile and register with Maybank2u.
Luckily, I can receive TAC Maybank2u code thru sms even using U Mobile prepaid sim card. UMobile using Vodafone Network in Turkey. So every month I need to top up my UMobile prepaid with Maybank2u. I will use the U Mobile credit accumulated when I’m back in Malaysia. Yes, you can use Malaysian telco to receive TAC code as long as your mobile use local network provider when travel to oversea.
New Maybank2U Mobile Apps
However for Maybank2u mobile app, I had a bad experience using it. Lack of useful features and some time hang during login process. I prefer using the Maybank2u online desktop version. Until I read on Maybank2u website that new mobile up is coming.
On March 7, 2016, Maybank has updated and enhance their Maybank2u Mobile Android Apps. First created in 2011 with 2 million downloads and numbers are increasing each day. I download and install on my Asus phone.
The all-new mobile Maybank2u apps have added 7 new features :
Cardless Withdrawal – With this new app, you can send money to anyone and recipient can withdraw without an ATM card.
Credit to Account – Transfer fund to anyone just using their mobile number. Yup, you can do pretty anything with mobile number nowadays.
eSign-up – Make a Fixed Deposit placement.
One-Off Bill Payment – Make an open bill payment for selected utility payees.
Promotion – Get the get latest promotions on dining, shopping, travel and more.
ARound Me – Scan your surrounding and find nearby Maybank branches, ATMs and promotions within 2km from where you are. This is useful when you travel and outstation.
Share It – Like something on the Maybank2u app? We’ve made it easy for you to share it on Facebook and Twitter. Sharing is caring rite!
Apply Online – Experience the simple steps to open our existing current account product i.e. Maybank2u.Premier.
Easy Mobile Transfer With Mobile Number
This feature come in handy when you are outside and need to transfer money urgently.
Recipient will be able to receive the funds via:
Cardless Withdrawal – withdraw cash at any Maybank ATM or;
Credit to Account – deposit the funds directly to account using the mobile app.
Steps to Send Money to a Mobile Number:
Step 1: Go to Funds Transfer and select Mobile Transfer.
Step 2: Key in the amount and select option for Recipient to receive funds i.e. Cardless or Credit to Account.
Step 3: Provide the SMS Code to Recipient for collection.
Steps to Receive Money via Cardless Withdrawal:
Step 1: Get the SMS Code from Sender.
Step 2: Go to any Maybank ATM and enter the SMS Code and Transaction ID for verification.
Step 3: Collect your cash!
Steps to Receive Money via Credit To Account:
Step 1: Get the SMS Code from Sender.
Step 2: Launch the M2U Mobile App. Select Mobile Transfer without logging in to M2U.
Step 3: Enter the SMS Code and Transaction ID for verification.
Step 4: Choose your desired bank and key in your account number.
Step 5: Your money will be deposited at real-time!
So far the Maybank2u mobile apps, have not let me down. No crash and error or even hang.
For security make sure you don’t store your user id and password on your smartphone in case of stolen.
Maybe on next entry I need to use mobile transfer to show how it really works.