Broadband Awareness,anyone?

P1 W1Max WiMax unit

A few month back, I was briefed about broadband penetration in Malaysia by my friend from broadband industries. How the Malaysian Government is trying hard to prepare the infra for all Malaysian to use broadband in their house.

Did you know that other country like Singapore, Hong Kong and Korea, their broadband penetration is more than 70% compare to us Malaysia only 20%. So the government is planning to set a national broadband target of 50% household penetration by 2010.With the introduction of WiMax license to Packet One Networks, Asiaspace, REDtone and Ymax (YTL-e).Plus 3G license for mobile broadband to Maxis, Celcom, MiTV and Time DotCom.

For me, I use Streamyx Broadband Merdeka Package for 1Mb speed at my house. While at my office I use also Streamyx with 1Mb speed. So you can say that my broadband penetration and awareness is still 90% since my Nokia N95 is only connected to free Wi-Fi hehe.Still no 3G service.

Until last week during a visit to  my friend house, I feel offended with my friend when I asked him about his internet usage. He is still using dial up and his monthly bill is like RM 200 above.

I feel like want to knock his head haha. Haven’t you heard about broadband or Streamyx by Telekom. I just can’t believe my self he is able to use that slow dial up connection for one month. I believe that he is the other 80% Malaysian that still not aware about broadband service. Or why just can he ask his so hi-tech and internet savvy friend (that would be me) about broadband service. :))

Anyway, I have offered my service to configure and setting his modem and wireless broadband router once he register with either Streamyx or P1 WiMax.

My Streamyx Broadband Modem is not Working after Lightning

Nature - Lightning Last week, my Billion Modem (a broadband modem supplied by TM ) was damage due to lightning. Lets do some flashback..

Lightning History

That was the second time my modem was struck by lightning. The first incident happened early this year. My internet connection was down when I got back home  with my family from my sister’s in law house.My house was blacked-out and the main switch was turned off. So I tried to check my connection and configuration.After trying to reconfigure my Aztech Wireless Broadband Router, connect and reconnect to modem still did not solve the problem. I suspected that my modem was damaged even though the power and connection  LED was on. Finally, my intuition was right when my modem was not working when I tested at my office Streamyx Connection.

So I called TM Customer Service, as usual they will asked you to check your setup and network connection. After they were satisfied that my networking configuration was fine,they told me that they will ask their technician to fix the problem in 2 days. But after 2 days, the technician did not show up. I made another friendly call to TM asking what wrong with their technical support.

Immediately the next day, a guy from TM came to my house and brought a new modem. He tested Streamyx connection and made a direct connection with my modem by Ethernet cable, and confirmed that my modem was damaged by power imbalance where an unexpected increase in the current voltage, also known as surge. It usually cause by lightning.

The 2nd Strike

My problem internet  was solved after getting new modem. I thought the lightning can only damage your electronic device through power cable. So every time when I go to work, I will turn off the main switch.But I was wrong, when my house blacked-out again and my internet connection was down. Not Again, I said to myself. When I checked, there was no connection with modem using Ethernet cable. So my modem was damaged.

This time, I directly called TM and report about my modem. Again, TM always surprised me. The customer service told me, they cannot replace my modem anymore as the modem warranty is just for 1 year. WHATTT !!!. He told me to buy new one by myself. If you read my previous entry, Streamyx Bill Paid Online, I did mention that my Merdeka  Unlimited Package (Streamyx ) is for 2 years that end October next year.

Broadband Dilemma

What choices do I have ? I have to bought new modem to replace my Billion Streamyx Modem. Somehow I felt I was unfairly treated as a customer. Why do you offer a service that I have to oblige for 2 years but your product warranty is just for 1 year? On top of that, you gave me a cap Ayam brand modem that cannot withstand surge while my Aztech Wireless Broadband works perfectly fine.. I will tell you what is the main cause of my Modem being damage again and again.Poor Me

Wireless Affair

Have you ever tried to poke in your neighbor’s WiFi networks ? Especially the one with insecure network..

It seems that more and more home users are going with wireless networks rather than the tradition wired networks with wires hanging everywhere and running wild around the house and in the crawlspace. What seems like a good idea quickly turns into a nightmare if you don’t vamp up the security of your wireless network.

Speed is of the essence. Typically, one thing matters to new users of wireless, getting connected and browsing that first website. While wireless connectivity can accomplish this, it’s best to set up your wireless connection securely before venturing out into cyberspace.

Below are some tips to help secure your wireless network:

Change the default admin password. Admin passwords are easily figured out by attackers when they are left as the default. Not changing your wireless admin password opens your network to attack and can lead to many problems depending on the attacker’s agenda. As for TMNET Streamyx for example, the usual password they will give are TMM 123, tmnet 123, or TMMM123 so it’s really crucial for you to change it after setup the network.

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