The Blinking Streamyx -Part II
=======================================================
Please read my previous post here, to get the general idea of what I am talking about.
=======================================================
Just now, I went to TM Point, Shah Alam to submit
my rebate claim. TMnet charged me for activation RM 167.00 and two month payment Nov and December : RM 154
So, first to be fair I just pay the full amount RM 321.00 . I tod him that I want to claim my rebate, I was quite surprise when he told me that TMnet did not grant me any rebate. I have to tell him the whole story again, how stupid the contractor, how slow the response and you don’t want to give me any rebate. I mentioned to him clearly that I only manage to use my Streamyx after 30 days and already paid the bill. It is not that much to be fussy about, I feel that justice need to be done here.
He didn’t believe at first , when I told him that there is nothing wrong with my modem and Telekom Box is the main problem why I received blinking signal. So he said that he will produce another report about this bill dispute.
I don’t know how long it will takes to the TM net to rectify this report.Maybe another 30 days…Just wait and see


BYE!
maybe i shud consider to sue them hehhe
at least they know how bad tehir service sometime.
FYI, your call will be recorded so just complaint with facts. The call will be audit by their management