WARNING: DO NOT READ IF YOUR HAVE HEART ATTACK OR HEART DISEASE :18PL
It’s not the bit rate but the service. Seriously, when you have to wait for nearly 3 weeks just to get a stable connection.That was really unacceptable. My application for streamyx dated on 3rd October and only have a stable connection on 30th October. The story began when i apply for merdeka bash package but I could not connect to my tmnet streamyx and my modem is still blinking.
I try to contact TM net (100) and they told me to wait and will fix the problem at their exchange.Fine with me, after two days and my modem is still blinking.I called again, they asked me to wait for another two days. Ok fine, but after two days my modem still blinking, I finally lost my patience. My wife keep nagging me since she has nothing to do after getting mc for 7 days. (she is 9 months pregnant)
I was very disappointed with tmnet service center.For me they are unprofessional and inefficient.I have to call so many times just to get my simple problem to be fixed. Actually I have try connected my modem at my office and there were no problem.
On 30h October, finally tmnet center decided to send their technician after could not find anything wrong with my streamyx connection.Again, new problem arise. The technician did not show up. I try to call and sms but failed.Then I called tmnet center and they told me that maybe their technician was already at the site and did not want to be disturbed. Bullshitt. Suddenly another technician called me and asked me that his friend will not come, and he will replace him instead. After two hours waiting, you tell me that he is not coming. Can you imagine? What happen with the appointment that I made with the first person through tmnet ? What is the procedure here ?
I told my wife to wait for the person since I have to go to the office and fed up.Before went of, I told my wife to connect the broadband after the modem has a stable signal.
The technician check my modem and laptop but failed to find anything wrong. Then he went to TM cabinet at my area and fix the line.After that, my modem get a stable connection and no blinking . He got back and try to connect with my modem, but failed. He try to connect with his modem, and the connection was ok. After trying a few time with my modem and failed. he concluded that my modem was faulty.He called me and asked me to replace my modem with my agent.But as I said before, I have tested my modem at my office and there was no problem.
Then after he left, my wife that has been waiting and watching, just click the broadband icon and WALLA ! the connection is ON….simple as that..:))
and until now she always tell me that she was the one who fix our streamyx heheh. Well guys, I think I have to agree on that 
Terrible! That’s TM for you… always taking their own sweet time. And once they finally do come and try to solve the problem, tak jadi. End up, it’s simple thing like clicking a button -_-’. Congratulations to your wife, both about the baby and being able to fix streamyx.
I may not have experienced this myself, but i know TM has screwed with me before. Charging me for things i don’t use and not wanting to refund me after that. When the problem was supposedly ‘settled’ (after paying fine somemore), they continued to charge my monthly bill!!
Jaring or some other ISP, please fight teruk-teruk with TM so they’ll be more efficient in the future. FORCE them to be efficient unless they want to start losing customers and soon profits.
BYE!
p.s. Thanks for visiting my bloggy. Appreciate the useful comment.
now I have a new problme, they dont want to repay me back ,,,
Click on the broadband icon?? Which icon you actually mean?… hmm… the one in the system tray in Windows?
hi kitkat,
nice name. I like to eat you sometime
broadband icon connection actually that my wife clicked.you can check it at network status
I wish there was more ISP in J.B.
elo mamat,
get a broadband lah bro..
macam-macam ada
Digi, Maxis, Celcom,
JB ,mesti 3G powerr